Dog has severe separation anxiety. Best way to handle situation while owner is out of town?
I have a repeat client that I’ve had for over 3 years, pre-pandemic. They reached out a month ago asking for help while away. They normally do 2x a day walking feeding. They recently got a new dog and I did a meet and greet 3 weeks before to make sure it was still a good fit. The week I was supposed to get keys , she wasn’t in the day we arranged for the key exchange and the next day told me someone else could walk her other dog , Rottweiler, and asked if I could board her other dog. I told her I normally don’t board but because of the circumstance I would but told her the price increase. She kept changing the plans however the dog has severe separation anxiety. She is also questioning my pricing. What would be the most diplomatic and most honest way to deal with this situation?