Is anyone else unimpressed?
I've been signed up with Rover since June but I keep getting the feeling that I'm being scammed or trolled. I haven't had a single good experience yet, and the only requests I've been getting are dog boardings from people who either don't want to drive the distance or who don't respond after I contact them back or whose plans mysteriously change at the drop of a hat. Just this week I thought I finally thought I met the right client for both of our needs. We had a meet and greet, made a plan for several days, I put in effort to make sure my home would be welcoming for the dog...she was late so I messaged her, it took her an HOUR AND A HALF to reply saying she was running around before she left. FIVE MINUTES after her 12-9 PM window ended, she messaged me saying her son would be staying home because he had school that he HAD to catch up on. This is the first time she had even mentioned having a son and this is something that should have been taken into consideration for a long time. I should have known better than to trust someone who only made a profile on the same day they asked for a booking.
And then when I told her that she's only getting refunded half the amount because of my 3-day cancellation policy, she went ballistic and said how it was bs and I should have made an exception for her and she'll leave a review telling everyone the truth about me.
It's this experience that has made me wonder if I should even stick around. I can't boost my profile if I don't get clients and I can't get clients if they make up bs excuses. I even expanded my availability and my services to get more business and nothing. Any advice?