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Do you need a business account with stripe to receive payments from Rover?

Andy P.'s profile image

I used Rover's website weeks ago to connect to stripe and input my bank account information, but I haven't received payment for a boarded dog who's stay ended Jan 31st. Rover's website says the payment is complete but i dont have the money and there's no payment pending in my bank account either.

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Deb A.'s profile image

Rover Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] Can help answer this.

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Whimsical G.'s profile image

No account is needed, due to the 2 working hand in hand.

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