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How do i receive a tip in rover balance?

Hi, I have a balance on rover from a tip a owner left a few days ago. Normally, when i am paid it goes straight to pending transactions not balance. anyone know how to withdraw after a job has ended more than 24 hours ago?

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I am having the same issue ! Got a tip, I can see it added to the payment of the sitting job I received it from, but don’t see it pending to withdrawal the tip… my only option is to add a coupon code?

I’m wondering the same thing, got a tip but it’s under the Rover balance, first time I’ve seen it like this?

I am having the same exact issue. I sent a message to the customer service to see if they can help explain.

1 Answer

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Please review this article https://support.rover.com/hc/en-us/arti…

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This article doesn’t answer this question. I have the same issue. Instead of just pasting an article that doesn’t help, why can’t someone just answer the question. Seems to be happening to a lot of people

Correction : it does help. BUT it says that I’ll receive the tip payment within 24 hours. It’s been 3 days. So…what now?