Client booked did not book me enough drop-ins for what the dog needs?

It’s good that you’re considering this as a learning lesson. Rather than simply not accept any young dogs, you might consider just telling the owners that that minimum booking is three or four visits/walks a day if they want you. You have to state what you’re willing to do, as this is your business. I’ve had this experience with an adult dog who wore a reusable belly band, and despite 4 walks daily, each time was soaked with urine and had to be cleaned by hand (obviously pup had health issues diagnosed years later), so I can relate to the misery - although that person found me outside of rover, so I didn’t have any support on dealing with it.

Addition: Really, I think you should finish this booking. I think it’s great that you got approvEd modification for 3 daily visits. I’m sure in the future, you will demand that people book you for three or more visits a day, so that you can give dogs the care they need and don’t end up feeling like a maid. However like I cited in the case above, the possibility still exists that you may book and walk a middle age dog plenty (4x/day) and still end up in this situation. Besides Urine, another malady that happens if a dog is stressed (if doesn’t adjust well to family being away), is to walk into bloody diarrhea, despite 4 walks a day. I saw that your drop in rates are less than your walk rates. I’d suggest raising it so that both rates are at $20. If a pet isn’t walked, then chances are you doing more cleanup inside the home. Over time that gets old.

I would finish the booking, since cancelling would not serve your reputation well. I don't think Rover would automatically suspend your account. Best thing is to have a good heart-to-heart with your client and explain everything as you have here. I make my goal to do what's best for the dog, dog is priority and should be owner's too. I've also raised my drop-in visits to cover all extenuating circumstances, including additional time for clean up etc. That way I'm covered regardless and don't have to "nickel-and-dime" my rates for things I didn't expect. Side story: I had a meet n greet with a potential client who COMPLAINED that I charged an extra $12/day (house sitting) for her cat (second pet, first pet was her dog which I charge $65). Best part of this is that this woman was ultra-rich, just bought a million-dollar mansion and was complaining about $12/day. I told her that those were my rates and that I don't give my services away for free. Would she? (she was a doctor). Of course, she didn't hire me but I'm not bothered. Considering how she complained about a tiny $$ amount, she probably would have been a nightmare client. Or tried to take advantage in another way.

It’s tough sometimes accepting things as they are. We can’t do anything but do the best we can