Direct Deposit Changes?
Anyone else see Rover state they are going to switch to direct deposit through stripe rather than through paypal? This is great news ....except for one thing...they are going to require your social security number. Never have I ever had to give out my SSN for direct deposit unless it was a company I worked for which they needed for tax purposes. Since we are independent contractors there is no reason they need our SSN. I encourage you all to email rover and ask them to remove the SSN requirement and instead use the confirmation method common in such instances. I personally am not comfortable with Rover or Stripe having my SSN and neither should you.
Yes and I am Not happy about this. Not so much the SSN requirement but that I now have to get my money yet Another way…. I may drop Rover all together now. :-/
So now I have to give part of my pay to Rover AND Stripe?!?! No thx! https://support.stripe.com/questions/passing-the-stripe-fee-on-to-customers
I haven't received any notification of this change.
I agree! I hadn't thought about the SSN issue (which would give them all the info they need to actually access my bank account and God forbid there be a breach!) but I'm really mad that I can no longer get my money immediately! With PayPal I could literally have my money in my bank within minutes.
Now it could take a couple days! So let me get this straight. It's safer to provide my SSN and my bank account information AND it's more convenient to have to wait longer than a couple minutes to get my money? Does anyone see the problem with this. We give you 20% of our earnings. We should be able
Get our money the way we want! Instead of whatever is cheaper for Rover!
I believe this is about taxation and the new rules to tax the “Gig” economy. I believe Rover has no choice in this but unfortunately they will take a big hit! 1) They will lose dog sitters. 2) To cover our taxes we must go up substantially on rates leading to probably a loss in customers.
Dwight C - The change in payment processor isn't specifically to comply with taxation as Paypal has provided that information, where applicable. I expect Rover got a better deal from Stripe in terms of the fees they're charged. I've seen nothing to indicate sitters will be charged anything.
Karen R - thx for thoughts. My thoughts: 1) PayPal was working, it was easy, low maintenance. Stripe is not and it requires a complex change process. Rover will lose sitters over this. I can guarantee they lost one. Rover got me started but I can go direct now for cash and give a price cut.
Also I’m looking at the Stripe dashboard. It is NOT intuitive or user-friendly. Stripe gives me no value add. I never put my Rover earnings in my bank anyway. I use my PayPal debit card for whatever I need. I don’t believe Stripe offers those features. Now I must move money from my bank to PayPal.
I agree with Dwight 101% on all comments! They are losing this sitter as well. :-(
Dwight, no argument from me. Paypal has worked for me since its inception. I haven't looked at Stripe's platform and am not eager to change. Yet I've been forced to for other sites, like eBay, whose own managed payments system is horribly flawed and lacks basic business sense.
Quick follow-up. I used Stripe to successfully deposit funds to my bank from my available Rover balance. My experience: frustration. Stripe did nothing in its dashboard to inform me of a transfer in progress or a transfer amount. Money just showed in my bank 2 days later (4 days after stay ended).
Additionally, after searching everywhere in Stripe I still find no “paper trail” of the transaction. So my perspective I find no reason to ever go to the Stripe’s portal again other than to manage my banking account information. If I’m missing something will you all please share your thoughts? Thx.
Dwight, did Stripe charge you a fee or was the transaction amount exactly the same as your Rover balance?
Re: Fees @Karen R - no fee at all.
Thanks, Dwight, for the update. Glad to see there weren't any other fees, although like you I am not thrilled to have to deal with another payment processor. Strange though, every other use for Paypal has dropped off.
I'm also uncomfortable with having to create yet another account, and give another company all my personal info, in order to use Rover. I've wished for years that Rover would add direct deposit, but not via another untrustworthy internet company, and not at the expense of all other options.
I'm unhappy also. We don't know how safe this new company is, and they want our SSN. I don't like giving out my bank acct info, much less my SSN. Bad idea, Rover!
Y'all, it's stripe. You're talking about being business owners then learn about your different processors. It's not just some sketchy lil po'dunk thingermajig. PayPal literally has stolen honest peoples(rovers included) money in the name of fraud prevention. Seems like y'all hiding income. Afraid?