Sitting an aggressive dog - not sure how to go about it?

I hope this situation turned out well. When this happened to us, I let the owner know through Rover messaging so it was all in writing. I also was clear that she would have to find another sitter for future stays (don't be shy! Be clear). Further, in other situations we have offered other local boarding facilities and/or vet offices where the dog will be transferred if the owner didn't make other arrangements in 24-48 hours. I had to use that with an owner that extended their stay without paying, and another who dropped off their dog and at that time choose to mention the dog's extensive medical needs, of which we weren't equipped to address. Hope you have garnered some skills for future sitting. Best wishes!

I am not a dog expert by ANY means, but you DO need to tell the owner how bad it is. She NEEDS to know NOW! Yes, you warned all your housemates, and they chose not to listen. Which is on them. However....you also need to contact Rover about this and see what they say. I would document the issues on your rating of the dog on your profile, because it needs to be known by ANY sitter that might take care of this dog. Personally, I would take the bad review, if that's what happens. This owner needs to know what her dog is doing and get it checked out by a veterinarian if she hasn't before. There could be a medical reason for this aggression.

Incidents like this need to be reported to clients and Rover’s Trust & Safety Team (which can be contacted from the confirmation message sent to you at time of booking or the general support number [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] and follow the prompts) . Although they likely will not share that information with future sitters, depending on the documentation provided, potentially they can determine if thatclient’s pets are a fit for the platform.

Always contact the owner immediately if there’s a problem. I have a fold up crate, actually I have a few in different sizes. A dog like that should be crated around people. So you would let the owner know, crate the dog, and not let him interact with people in your home. I think a crate should be basic for every sitter. You don’t have to use it at all, I’ve never had to use one, but I always have that option. Always contact the owner immediately with a problem, always have a crate that you can put the dog in in an emergency.