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Name issues?

Sydney L.'s profile image

My name on my birth certificate and my name tied to my social security card are different. So I can not do the background check because there is no option to change my profile to my legal name and when I try to make a new account all of information is tied to the other one not allowing me to complete the steps. Please help me correct this.

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Walt G.'s profile image

Rover does not moderate this forum, the only way to resolve this is to call Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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