score:
0

Anyone have any luck with Rover.com help responding to your email questions? I've tried three times in two days and these guys won't answer me?

Eric S.'s profile image

Anyone have any luck with http://Rover.com help responding to your email questions? I've tried three times in two days and these guys won't answer me!!!

Comments

Same here. I emailed and haven't gotten a response. Is there even a phone number to call? I can't find one anywhere.

Paula M.'s profile image Paula M.

Just found the number...

Paula M.'s profile image Paula M.

They don’t answer me either. What happened to the phone contact?? I’ll just call the damn emergency line. Then I get an email that they are putting me on hold due to inactivity!! I am getting back to being so with Covid being lifted. What a bunch of crap.

Lynn U.'s profile image Lynn U.

I've sent 3 emails. i got a response somebody would contact me but not yet. I just found the # [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

Crystal P.'s profile image Crystal P.

4 Answers

Sort by » oldest newest most voted
score:
0
Karen R.'s profile image

Yes, I have had them respond twice in a timely fashion within the past month.

score:
0
Serina R.'s profile image

Every single time I've called, they've answered in less than 5 minutes. Emails usually take 24 hours to get a response. Their number is at bottom under contact me, I recommend using that

score:
0
Marilyn R.'s profile image

I never send emails. I use the CS ph# 1-[Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].

I've Always has great experiences with Rovers CS staff.

score:
0
Lenka L.'s profile image

I email them with all my questions and they respond right back. I use the form in the app to contact the support.

Related questions

How do testimonials work?

I am new to Rover.com. How many badges can you earn?

What is the feeling towards other websites or services similar to rover.com?

Reimbursed for returning early?

Owner Smoking?

I'm having trouble getting started, help?

How to cancel the request?

Do you offer cat sitting?

Anyone interested in becoming a referral sitter for my clients?

How do I know if the dog walker showed up?

DISCLAIMER: The information made available on this forum is provided by third parties and not by Rover.com. As further set forth in our Terms of Service, Rover.com does not make any warranties regarding such information, and you should conduct your own diligence before relying on it.

Need Help?

© 2016 Rover.com. All Rights Reserved.