Owners had a family emergency and never confirmed, now they won't pay. Help?
Hey pals, I had a last minute request for two weeks, including over Thanksgiving, because they had a family emergency. I did the meet and greet the day of their request and they left town that night. I noticed a few days ago, near the end of the visit, that the booking had never been confirmed. I assumed that they had just missed it do to the family emergency. They came back a day early in the middle of the night (they live close and didn't want me to actually stay at their place, just be there during the day). I mentioned it to them about paying me and they said that they would get ahold of me today and they haven't yet. I have technically already done the job and it was never confirmed through Rover. I've never done this before. Do you have any tips for getting the owners to follow through and pay you for your services? Thanks.