Someone requested to book specific dates solely to ask me a question, and explained that she didn't actually want to book the dates, just wanted some information. How do I remove that so it doens't look like I refused a booking?
You cannot "remove" bookings and unfortunately Rover requires a booking to even contact a sitter. The only thing you can do is to Archive it. I usually select "Owner's Plans Changed" as the reason as Rover does not offer a "The Owner didn't have a real booking and Rover is too limited to let someone contact me without requesting a booking" LOL. We all have this happen and Rover will not look at it as you "refused" a request. :) Good luck!
Change date to today's date. After 3 days it'll drop off your calendar. You won't need to archive and it won't count against you either
I would archive the request; honestly it doesn't matter what reason you choose as it has zero impact on you as a sitter