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pick up rate for keys?

Liz M.'s profile image

Hi there,

I've been asked to pick up keys this week so that I can walk a dog next week. There's no option for that - can you add something on the app? Key pick up rate?

I understand there are options like that for boarding and dog sitting. But there should also be for keys.

Comments

Is picking up the key something most sitters charge for? I've been assuming that was just part of the service, but it's driving me a little crazy to make special trips out for free, esp at times that are inconvenient for me. It seems fair to charge if they don't want to leave it under the mat.

Mindy M.'s profile image Mindy M.

2 Answers

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Karen R.'s profile image

If this is directed at Rover, no one from Rover will see it. You should send your suggestion to Rover via their webmail form, which you'll find in the Help section.

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Walt G.'s profile image

I typically get a key at the M&G or have the client hide it before the first walk, so there is no reason to make a specific trip.

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