How do I decline messaging off-rover?
I know that we aren't supposed to message with a new client off-rover. I have no problem with this (as I have heard many horror stories and I've experienced one first hand before I got on Rover,) but whenever a new client asks if I can text them at their real number I never know what to do. I've had a couple people ask me and when I declined I didn't hear from them again. Are they all scams or are some real people who just don't understand? It happened again this morning, he said that he was new to rover so he didn't know how to "go about it." I'll include my response to see if there's something I'm saying that is coming across wrong, but I would love to get your opinions and maybe some tips on how to deal with having to say no to a potential client.
My response : "Their should be a place on your profile where you can opt to receive texts through Rover and they will give you a dummy number so you can protect your real number. Unfortunately do to some instances that have happened in the past I am uncomfortable giving out my own number. If you'd like we can set up a meet and greet where we can discuss the details in person!"