Has anyone declined a booking request after a meet and greet?

Yes, sincerely thank the person for considering you and their time meeting, and let them know you don't think you're well matched to their needs and that if needed, they can contact Rover support for complimentary assistance in finding the right match. I've never declined due to the pet's home, but it's not necessary to tell a prospective client the reason why and not telling the person why is likely the most non-offensive approach . My turn downs at meet & greet are mostly due to dog's behavior, temperament, and energy level. As an example, it would be much more offensive to say your pup is a bully, a spaz', or something along those lines, as opposed to simply stating I think their pup would have an even better time with another sitter.

Rover encourages clients to contact multiple sitters, so they may not show much of a reaction and simply move onto their next meet & greet.

Yes I would definitely recommend not staying at someone's home if you feel uncomfortable. I honestly decline the majority of requests I receive because I only seem to get folks looking to drop a dog off that same day, and I require a meet and greet before allowing a dog to stay here.

I simply respond to this end when someone asks for a same day. "Thanks for considering our home. I do require a meet and greet before a dog stays with us to assure a safe environment for our own pets and the house guest and am unable to accommodate same day requests. Please consider us in the future when you are able to bring him by for a meet up before your trip".

I have also declined to board a dog when the owner wanted to board their pet same day or less than 24 hour notice. I require a meet/greet. At my meet & greets, I tell the owner I will let them know within the day. And it gives me time to think about whether I can handle their pet or want to handle the pet's issues. At times, I have declined even before meet & greet if the owner shares info about their pet that I am uncomfortable about and then I express that the pet needs more attention than I can provide and leave it at that.

I did with a woman who had a quite old dog and was going to be out of the country for three weeks. Not only did I not want the potentially incontinent dog in my home, I did not want to have it pass in my care.

I told her I didn't think her dog would be happy at my house, especially since i have entryway steps, and she should look for an in-house sitter to alleviate some of the stress her dog would go through during such a long separation.

I think you can always say, "I don't think this is going to be a good fit for me." Then refer them back to Rover to try someone else.