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My client used my discount code on their first booking, but I did not recieve the bonus $50 for the booking for rover's April promotion?

My client thankfully was able to get their $20 off though. Why did I not recieve the bonus though?

3 Answers

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Rover runs all types of promotions but I'm not aware of the sitter receiving a $50 bonus so give support a call and they can assist you [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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The $50.00 bonus is ONLY when a never been on rover before puts your special website into the place one types whatever website they want. The person must then create their profile from THAT WEBSITE and then book with you-and that’s how you get $50.00 referral bonus. It doesn’t count if someone types in Rover and your last name and city in the search engine and then creates a profile and books you. So the $50.00 bonus borders on a specious promise to is. Since all the other ways people tumble into selecting your profile require that Rover is up and running, maintaining their website and apps-that’s why a walker only gets the $50.00 bonus in really limited circumstances.

The $20.00 off promo code for first time bookers works when they came to find you some other way. The $20.00 promo code Kinda falls flat when folks are getting promo codes elsewhere for $25.00 off their first booking. It is disappointing- I know I thought it would easier.

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I was going to ask -- "$50 April promotion for using your promotion card?" I give out my promo card a lot and have never gotten a bonus for it. Can you explain? Where do we find out about these promotions? This is the first I've heard. Thanks all!

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Rover sitters don't get a bonus when a client uses a promo code to receive $20 off.

To get the $50 bonus, you refer a friend to Rover and they become a sitter. But they must complete their first booking with in 90 days in order for you to receive the $50 Visa prepaid card.