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How do I resubmit a background check on Rover?

Amrita G.'s profile image

My background check report expired and my status is now "suspended" as I failed to submit additional documents to http://Checkr.com within the 6 day deadline. Checkr says to "Please contact the company you are working with to order a new report". On Rover,com I don't see an option to resubmit a background check. The "background check' section says "You've already submitted a background check."

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Walt G.'s profile image

Please call Rover support and they can assist you [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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