I am a rover sitter. Last night I received a request and almost immediately after I started receiving rude and vulgar text messages through the Rover system from the potential client. Is there a way to block a customer or have them removed from Rover?

Report him, Rover will get rid of him.

You can also click the "Flag offensive" link on messages like that.

Definitely contact Rover support. I have had it happen before where the messages I was sending to my rover client would end up at someone else's cell phone( the number rover had assigned to the client) and they had no idea what I was talking about. I wasn't able to communicate with the client because for every message I sent I'd get 2 or 3 back "stop texting me"

Contact Rover Support ([Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]) and describe the situation. They will take care of it.

Rover support should definitly take care of it. I'm a little convinced they read our messages anyhow. In a recent booking payment in cash was discussed but not accepted and I short received an email reminding we can't cash and they know mistakes happen / people can forget.