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Experience with long stays (over a month)?

I just got a stay request that's 52 days long. I asked the client to verify dates and she stated that it is correct. Their current apartment does not allow dogs and they are looking for a new place, but have a contract through the dates of the stay.

The total is over $1100

The client is new to Rover (account created today), so politely informed her that payment is collected in full before the stay begins. I just sent the email, so I have not heard back yet.

At first, I thought of offering to set it up as 3 or 4 consecutive stays. My concern with that is that if she pays for the first two weeks and doesn't pay for the later stays on time, what would I do? It's not like I could just put the dog out on the street.

4 Answers

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I haven't had a stay exceed a month yet (three weeks has been my max), but if they are willing to pay up front I'd seriously consider it. It's unlikely they'd pay that much up front to leave their dog with you, when they could have surrendered the dog to a shelter for a much smaller fee. From my experience, the longer the stay, the easier it gets. After the first few days the dog really gets settled into your routine and becomes more like a member of the family than a guest. I had two dogs stay with me for the three weeks surrounding this past Christmas and New Year and by the end they really felt like they belonged. The place felt so big and empty when they went home! They're my favorite (and my most frequent) guests, but who knows if that would be the case if I hadn't gotten to know them so well.

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I have long stays all the time. People traveling to China, Peru, work, ect. I have a pup right now for three months. I have not any problems with payment. I am sure they just charge it. If you are worried, make a request for every two weeks and have her pay all request upfront. That way you get paid and if they get the dog early then they get a refund for the other request. Happy sitting! Amber G

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That's a good idea to break up the prepaid payments so that you get paid regularly, instead of having to wait until the entire stay is complete.

That a good idea can you give me one of those job openings

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My very first customer on Rover was supposed to be just three days and turned into 25. For quite a long time, I did fear the dog was being abandoned. First off, I wouldn't split up the stay's fees. Also, since the client is not leaving town, I would find out whether she intends to see her dog during that 52-day period. Set up regular dates for them to be together. I'm not sure I fully understand the circumstances of how a person with a dog is living in an apartment that doesn't allow dogs, but since she isn't going anywhere, I would want to see the client be with her dog on a fairly regular basis.

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Working with rescue groups, we've seen many times where the owners got the dog without checking with the landlord and it was several months or even years before the landlord found out about the dog. I don't know of that's the case here, but it happens. I like the idea of regular visits.

Oh, how did your 3 day stay become so long? Were you in touch with the owner the whole time?

If the dog is newly rescued, I'd have other concerns about training and behavior. But if you've been working with rescue groups, then I'm sure this may not be an issue for you. As for my initial job, the client was a lawyer and she had to keep traveling back and forth. Her level of communication was poor.

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They ended up finding a friend to watch the dog, which is fine by me. The owner was not good about returning calls and hadn't had her vet send me the dog's records despite numerous requests for the info.