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Name not coming up in Search?

asked 2018-10-11 05:36:25 -0600

I've been a Rover dog sitter for over a year now. I recently moved to Nashville from Houston, so I changed my address. I noticed when I went to search for someone by zip code to do a walk, 7 pages come up of sitters, but my name doesn't show up at all. Any one else have this problem?

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answered 2018-10-11 21:24:29 -0600

You appear to have your service area set very large and that typically doesn't work for walks and drop-ins as there is already a large number of competitors in your area, I would suggest you reduce it to no larger than 10 miles, then after a day or so check again. If you don't show up at all something is wrong and you should contact Rover support @ 888-453-7889

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