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I gave my promo code to someone who signed up and made a booking, but I don’t see any referral bonuses in my account. How do I find this?

I gave my specific Rover link to a friend. They used it to sign up and have had one dog walking appointment. Neither of us have seen any notifications regarding the $20 credits that Rover advertises. Where can we find this information?

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If an owner uses your promo code it is applied to their first booking, the sitter gets nothing. If the owner uses your promo code with another sitter you should get $10 after the booking is completed. If they used your promo code and booked with you but it wasn't applied possibly the owner didn't enter it. Give support a call and many times they will give the owner a credit of $20 toward their next booking. [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]