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FYI - Rover Match program is no more?

Bunch of questions floating around in the Facebook Rover Groups about the Rover Match program - well it's gone!! This is for us that reply to lots of questions: Karen & Deb.

Re: Rover Match - is it still an active program or has it been shelved?

Hi Walt, the Rover Match program has been sunsetted by Rover. However, we still offer similar services for those in need. You can reach out to us directly at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team] and we'll be happy to provide hands-on assistance with finding a sitter.

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Karen R.

Book a Stay
Chicago, IL

Thanks, Walt. Good to know. Naturally I wouldn't expect to receive any kind of formal notification from Rover itself. Silly me.

So Rover officially answers questions on the Facebook group but not on its own community board.

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Ditto.....

Deb A.

Just another major FAIL

Walt G.

Rover stated that only participants in Rover Match received a notification. They also said that Rover Go; is a replacement but you know and I know it isn't.

Karen R.

Rover GO is not a replacement - the support staff provides wrong info again - this is happening more and more since they moved a lot of the support effort to Portland

Walt G.

My profile was signed up for Rover Match (although no matches came) and I didn't receive a notification. (ha!)

Deb A.

They are pathetic.

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FYI - Rover Match program is no more?

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