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Is there a way to make my services more customized? [closed]

Melissa's profile image

I have had several clients already and am getting the hang of things but I was wondering if there's a way to change the length of drop in visits?

One of my clients booked house-sitting and I mentioned I wasn't sure about staying overnight but she said she only wanted me to come over in the morning and evening for a few hours at a time (which technically makes it a drop in visit but for 3 hours not 30 minutes). That sit went great.

I currently have a client that seemed to want something similar and I explained through chat that I wasn't sure about staying overnight and she seemed not to need me to stay overnight but then at the M&G today she was very surprised (and also a little panicked) that I wasn't planning on staying overnight. Just because of her reaction and the situation I agreed stay overnight for both bookings (she has booked two separate stays) but I would love to be able to change my drop in visits to be between 2 and 4 hours and then remove overnight stays altogether.

Thanks in advance.

Closed for the following reason question is not relevant or outdated by Melissa
close date 2020-09-04 14:44:30.494623

2 Answers

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Walt G.'s profile image

The standard time for drop-ins is 30 minutes and there isn't a way to customize or personalize it, other than putting something in your profile section, but most clients don't read all your profile. And the standard for house sitting is staying overnight. I hated house sitting and dropped the service so I understand, in my opinion, it sucks, yet many sitters love it, for some that is the only service they offer.
So I think I might drop the house sitting to concentrate on drop-ins and when contacted you can discuss your options or solutions - none of this will be easy. Best of luck

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Hi, thanks so much for responding. I think I will remove house-sitting once the second booking is done.

Melissa's profile image Melissa
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Deb A.'s profile image

If you remove overnight stays, then you wont be shown during those searches. In your profile, you can list that you offer extended drop in services for 2-4 hours and the rate. If a request comes in for overnight, you can explain what amount of time you could spend. However, if rover sees you declined overnight stay due to your availability, it could hurt your search rankings (for whatever that's worth)

Comments

Cool, yeah that is something to consider. Thanks for responding.

Melissa's profile image Melissa
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