Should I stop being a boarder for Rover? [closed]

Oh, how very sad. I don't know if Rover will support you, but you may consider contacting them because they'd have resources (i.e. support group info., a listening ear, etc.) to help you cope with these feelings and process this turn of events, which may help you find the answer to your question re. continuing.
This link (or another at N.A.P.P.S) may be helpful: https://petsitters.org/docs/CopingwiththelossofaPet_Client.pdf

For multiple safety reasons, I wouldn't allow dogs to go outside unleashed without me. If the dog was leashed and got away and/or you were present, Rover may have paid some or all of the vet bills, but in this case I don't know if they would.

I don't think you stop being a sitter, but I think from now on you should be outside with your boarding dogs at all times.

I don't leash mine after i've showed them the yard on leash but I stay out with them the whole time, and I always walk through my yard before they arrive to check the fence for small holes or anything like that.

I have a dog who gets nervous when we leave her and will try to escape so I would have had to turn you down as a sitter for allowing the dogs to come and go as they please since I wouldn't trust my dog to not try to escape your yard if nobody was watching her.

I can't even imagine what you and the owner of this dog are going through. Like you, I have a secure 6 foot fence around my entire property. During my time as a sitter, I can think of four dogs that were able to jump my fence and escape from my yard. These were all first time clients, and none of the owners were aware of their dogs' jumping abilities (or chose not to mention them). Some people honestly don't know their dogs can jump fences because they live in apartments.

Luckily, none of my "fence jumpers" were injured, nor did any run off. However, I did not accept any of these dogs again because they were too much of a liability.

As Jean and Ray mentioned above, we learn from our mistakes. If you decide to continue sitting, I would recommend staying outside and closely watching any guest dogs- at least until you get to know that dog very well and know for a fact that he cannot escape the yard. I would also close off the doggie door while dogs are staying with you, even if the owners say they're ok with it.

As far as reviews go, a poor review will impact you severely if you're relatively new to sitting and don't have many yet. If you've been sitting for awhile and have multiple reviews, there's a chance that potential clients may not see it. I've had a couple situations where dogs were injured and had to be taken to the vet. I covered the bills in both cases, and the owners both understood that accidents happen. Neither gave me a bad review, and one is still a repeat client. You handled your situation in a kind and professional manner. I doubt the client will leave a poor review (or at least not a detailed one) knowing it would end your dog-sitting career.

Best of luck hun:)

You got unlucky.....VERY unlucky. Yes, there are things you could have done that would have prevented this tragedy, but hindsight is always 20/20, and plenty of reasonable people let dogs out in the backyard without leashes or supervision and don't have terrible things happen. I've seen a dog -- ONE dog in all my years of boarding, sitting, and now living in a neighborhood FULL of backyard dogs -- jump a 6 foot wood privacy fence. You're learning from your experience and already know what you need to do to make sure this doesn't happen again. That's all you can do.
As far as whether you should continue, that is entirely up to you (and Rover I suppose). If you want to keep caring for dogs, then do so. If they leave a bad review, wait and see if you still get requests. Not everyone reads reviews (or even profiles for that matter). If you don't get requests, drop your prices for awhile so you can get enough good reviews to get that one closer to the bottom.

Sorry, this happened to you! It can happen to any of us in a split second no matter how well you are prepared. I also hope you had private insurance for liability in case the owner sues you. Best of luck