score:
1

Is it unsafe to watch *unbooked* additional dogs?

Hello, all. So I'm another newbie to Rover here. I'm still "perfecting" my profile, figuring out a good main structure, getting a feel for how everything works & whatnot. My question right now is in regards to house sitting, the additional charges of watching multiple animals and how that works with the Rover Guarantee (which I do understand for the most part). Because before I made my account, I did a little bit of searching on YouTube to hear people's personal experiences of working with Rover, and I came across a comment one woman made about how she had a client book with her for house sitting. Apparently the client only booked for one dog, yet she actually had two that the woman was to watch (aka the client was dishonest?). The woman still did the sitting anyway, but also noted in her comment to other sitters that it could be dangerous (in the rare case of any emergency/injury, etc. with that particular unbooked animal) to not have that clarification in the booking of how many animals that will need to be looked after, because those additional animals could not be potentially "backed/covered" if an accident happens under the sitter's care. (And I'm also aware that Rover has its limits in what it'll help with)

Is this true or a misunderstanding? I just want to clear this up so that in case it is actually that important, I will be sure to note this in my profile for potential clients. Thank you in advance!

2 Answers

Sort by ยป oldest newest most voted
score:
3

As far as I understand, this is true. I have my clients list all pets and they don't give me any trouble when I tell them this reason. To list pets other than dogs you will list the species(cat, rabbit, etc) in the breed box. One way to make sure you aren't surprised by extra pets is to do a meet and greet before accepting any booking. Sometimes you will be contacted by a client who hasn't finished their profile and it's not cause to be alarmed, just remind them to add the additional pets before you book. If they hassle you about that, I would decline the booking.

score:
3

I agree 100% with Veronica, but I also wanted to mention that it is possible to add pets without charging extra fees. For example, you may have a drop-in visit where the client has two dogs, but you don't want to charge extra for the second dog. List both dogs so they're covered, but adjust the price on the second dog to $0 (or any other amount). You can adjust the total $ amount of the sit to any price you and your client agree on.