Why can't ROVER notify us sitters when there is an APP or SITE change?

I have been with Rover now as a sitter for 5 years. My business has grown by leaps and bounds... However, it is getting more and more frustrating when they take away or have you go about changing a request. My clients are getting REALLY frustrated with this since if they ever needed to extend, they would notify me and I would just click a button EXTEND STAY and put in the date and it would send a request to the client. Poof it was done. Now you have to go through all this crap about modifying. Why did they take away this?
They also took away being able to mark it as a duplicate and cancel the sit.

PLEASE PLEASE ROVER, START NOTIFYING YOUR SITTERS BEFORE YOU MAKE THESE HUGE CHANGES AND MAKE US LOOK LIKE IDIOTS TO OUR CLIENTS BECAUSE WE NO LONGER KNOW HOW THE APP OR SITE WORKS.

NOT GOOD.