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Why do my customers always ask for my address even after booking?

Robert & Kerri T.'s profile image

Why do my customers always ask for my address even after booking? Make it more visible to them. Never had this issue with DogVacay.

Comments

I get that too with meet and greet. With the meet and greet they are not scrolling down the page. I am not sure about bookings, I guess they have to open and check itinerary?

Laura F.'s profile image Laura F.

3 Answers

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Jennifer M.'s profile image

Rover doesn't really look at this board so if you'd like to make a suggestion you should call customer service. 888-453-7889

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Karen R.'s profile image

Perhaps they are not looking at the itinerary that Rover sends, which gives your address and Rover phone number.

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Lenka L.'s profile image

Because majority of people do not read profiles and itinerary :)

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