Can I charge extra for constant accidents?
I was contacted about boarding a 16 month old great pryenees. I asked all my usual questions, how does he do with kids, does he roam free or stay in a kennel when you leave, how often does he need to go out, etc. Everything starts great the dog is good with mine my daughter likes him and he likes her we are off to the races. The first night he barks every 2 hoursish so I give up by 2am and come to sleep on the couch so he doesn't feel alone, only to find multiple piles of poop all over the house. Keep in mind I was told he was fine for up to 8 hours and I let him out before going to sleep. Tired and annoyed I clean it up thinking he is adjusting to a new place and go to sleep on the couch only for the barking to continue and to find another pile in the morning when I get up. The next day I had to run a few errands and I was gone 4 hours max and another pile. the next day there are at least two more piles throughout the day. Tonight I let him out for the last time before bed brought him back in and in the time it took me to brush my teeth and lock the doors he had pooped again. This is beyond territory marking since its only poop and he controls when I bring him in so he has plenty of opportunity to go outside and he is choosing not to. My house smells awful now and my carpets need to be deep cleaned if there is any chance of getting the smell out. Is it fair to charge the owner for this? I never would have agreed to boarding if I new this was going to be the situation. The dog has been way more trouble than I was lead to believe and I think extra compensation would be fair. Am I wrong?
You can ask the owners in a very nice way of they would mind chipping in. It was just an unfortunate situation probably because the dog was stressed from being boarded. If you word it correctly and place no blame on the owners or dog you might get lucky. People can be sympathetic if you are nice.
I had a similar situation and the owners volunteered to hire carpet cleaners for me. Of course I absolutley sent them a thank you card, goodie bag of treats, toys and bones for the dog and gave them 30% off a future booking. Now I walk their dog 5 days a week every week. Just be kind to people. 😁