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Booking Score - Incomplete Dog Profile vs Sitter Profile Settings?

Adrian T.'s profile image

I understand that, " Declined requests that do not match your profile settings or calendar do NOT affect your booking score. "

However, this really only applies if the dogs profile is completely filled out.

Why does the sitters booking rate get a demerit when the sitter nor rover knows whether or not they match the sitters profile settings?

1 Answer

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Walt G.'s profile image

Booking rate is just a measure of how you are doing against other sitters in your area. However, the bottom line is they mean very little and many sitters don't pay any attention to them. Personally, I ignore them as they have zero impact on my ability to show up in searches and booking clients.

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