I just got a request from a new client and she doesn't have much information on her account. Should I be concerned if she doesn't have any pictures of herself, only the dog? There's also very little info about the dog too.
I agree with Deb.
I have a regular client who has almost no information on her profile. No pictures, no descriptions, nothing.
At first I was skeptical but I treated her like all other requests and scheduled an M&G. It turns out she was in the process of moving here from another state and needed help very quickly. She was brand new to Rover and made an account with the minimum info so that she could find a sitter for two days later. She ended up being a regular client with the most wonderful pets.
Red Flags: There is no need for someone to have your personal info if you are not comfortable with that, especially right away. If they complement your appearance in a flirtatious way or really at all. It is not professional or appropriate at all.
Trust your gut if you find yourself in a weird situation but lack of info is not always bad. Hope that helps!
Thanks. This was helpful although I feel like Rover should have more requirements from owners as well, not just sitters.
I know what you mean, she has since then added some photos but I agree completely. I think they should at least require a picture of themselves and of the animals.
I agree too! The owners should have the same requirements as sitters...
Not necessarily - the client may not have taken the time to enter everything until determining if it's worth it. Sometimes clients will wait until after the meet&greet and decided to book to complete the profile. The best way to handle is to just use the system to ask more questions to determine if it may be worth scheduling a meet & greet.
Here are some signs of scams: someone immediately asks you for your personal information (name, phone, email) or immediately wants to shift the conversation off Rover by asking you to contact them at their personal email rather than using the site's messaging system, or wants to book their first stay well over 30 days without requesting a meet & greet. There are a few other odd situations in the way that it's written can also factor in.
Okay. Thanks for letting me know.