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charged double?

Nicole P.'s profile image

I have a client that booked a $15 drop in visit. She then asked if i could come twice after booking. Since it was already booked and she got charged the $15 right away, if i modify it for 2 visits, will she be charged just another $15 or a full $30?

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Walt G.'s profile image

You should call support and have them modify the booking and apply the correct rate for the change [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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