What if the dog can't walk a full 30 minutes? Do you just work this out with the owner? Will it reflect bad on me if the walk timer is for less than 30 minutes?
When a client request a 30min walk, what they’re basically asking of you is to help exercise their dog as much as possible. So whatever the case might be the reason the owner’s dog can’t complete the full walk there’s always the option of play-time either fetch with a toy or tug of war with a stuffed animal, ect. It’s important to inform the owner as this might clarify any confusion that might’ve risen, and if possible during the walk get permission to desert the main task out of respect for the dog’s health. And as tempting as it might be to start the timer once arrived, I would suggest If an issue, to raise your price to cover the extra slot time spend, as the appropriate thing to do is keep your word on their 30min walk.