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Client lied about address, how do you cancel politley?

Amber W.'s profile image

A new client lied about her address in the initial conversations. Once i scheduled the Meet and Greet she told me she lived in a really unsafe city. How do I cancel politely?

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Cari C.'s profile image

Don't get angry or upset with the client when communicating with them. Just tell them that they are out of your service area and you are not the best sitter for their pet. Tell them to contact Rover Support and they will help find another sitter in their area.

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