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Why do I keep moving down in standings with 5 star reviews?

I have noticed this week I have moved down several spots in the ratings despite having 5 star ratings. What I don’t understand is why other sitters are moving ahead of me when they have no reviews at all? It’s frustrating to me. Can anyone address why this happens?

1 Answer

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New sitters receive a boost in the search rankings when they are first starting out to help them get the ball rolling on bookings. Since you mentioned the sitters above you have no reviews, I imagine you are being bumped down as new sitters sign up in your area. The boost only lasts for a brief period, and then you will likely move back up again!