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Why didn't I receive my $20 off for first booking?

I used the "claim your $20" button from a friend's referral, signed up, and booked my first sitter, but did not get the $20. What do I need to do to receive it?

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Contact Rover Support and they can process the discount for you @ [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

Comments

Didn't work for me either. Is there an email?