score:
0

In case of an emergency who is responsible for the first $250 for the vet visit?

If you have to use the Rover insurance, who is responsible for the $250 insurance deductible?

2 Answers

Sort by ยป oldest newest most voted
score:
1

Like Walt said, the owner is responsible for the deductible (though many sitters feel responsible and end up paying it).

I've never had to use it, thankfully. But, I print out copies of information sheet on Rover's insurance and bring it to every M&G, giving one copy to the owners. I let them know our process if a dog needs a vet, that they'll be notified immediately, etc. Then I explain what the insurance covers/doesn't cover/ and who pays what.

For stays of more than a day or two, I ask that owners notify their vet that their dog is in the care of a sitter and authorize electronic payment from their account if needed.

score:
0

The owner is responsible for the insurance deductible, read the insurance coverage in the TOS: https://www.rover.com/tos/ section 8.2 (b)