Rover charges by the Nights but it should really be by the day?

Hi Este!

Normally I ask first how long the client expects me to stay at the house. If they ask me to get there on a Friday morning and leave on a Sunday night, I normally explain to them that Rover charges by the night instead of by the day, and I ask if I can tack on to the cost. I have never had anyone complain so far. I do agree Rover should charge by the day, but for now, I would just suggest always asking up front and explaining the payment system.

I see you are a new sitter on Rover and welcome. Rate adjustments for additional time should take place during the initial conversation and meet and greet with the client so there won't be any surprises or the need for further contact to ask for additional fees. You can reach out to your client and ask for 1/2 of your rate and then use the extend the booking feature to add it, but if it were me I would just suck it up as a learninng experience.