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Do customers receive Rover Cards if they do not have the app?

I am a little confused about the Rover Cards and if there's a way to confirm that the client sees them. I use them for dog walks but often times the clients will ask me how the walk went, even though I successfully completed a Rover Card. I have a few questions regarding this:

  1. Are customers able to see Rover Cards if they do not have a Rover app?

  2. Do you send a message to the customer in addition to a Rover Card once a walk is complete? I don't want to be redundant or overwhelm the customer with repetitive updates, but also want to make sure they are getting info promptly.

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I have a slightly different approach than Jennifer, but I think both ways have their merits. Many of my clients work busy day jobs, and don't regularly open the app to check the report cards. But they still do want to make sure their walk went well. Generally, I upload the pictures to the report card, track the potty/food business, and leave the message in the report card blank.

Then, after I send the report card, I type a little message for the client like "Walk with Rover went great today. We got in a good half mile walk and then went home to rest and get a water break. I uploaded pics of the pup on the Rover report card. Have a great day and I'll see him tomorrow!". That way the message appears in the chat, and they can check the pictures and tracking at their convenience.