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Should I say something to a client if I notice a concern about their dog?

She posted on her dog's bio that while only 5 years old, she acts "elderly" and only really gets up to move from the couch to the bed at night. I'm worried that her nails are a big part of the problem. They are super long and look painful and she probably avoids moving around for that reason. How do I say something without sounding rude? Or do I just let it go...

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Deb A.

Book a Stay
Irvine, CA

You could let her know when she picks up her dog that her dog wasn't very active when she stayed with you (you can add details about energy level only going from couch to bed and eating habits), as both are relevant to dog health. Since there could be so many reasons, I wouldn't try to state the reason behind the low energy. Then you could add that you noticed what long nails she has (especially if you noticed the dew claws have curled - specifically mention that) and wondered if could have been a reason she was less active at your home. Pause and wait for the owner to respond. They may say something indicating the dog always is that way, but at least you've mentioned what you observed.

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I like this answer a lot. I would however add that a good way to approach long nails is too ask if the dog is difficult when it is time to cut its nails and ask the client if they need help with doing this. It makes them less defensive and the nails get cut.

Fannie L.

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Rachael E.

Long nails and unkempt coats have always been a pet peeve of mine. Whenever I have a dog stay with me that has Yeti feet and needs a nail trim, I always ask the owner if I can trim their nails and feet during their stay. I have hardwood floors and fuzzy feet make it difficult for dogs to navigate without sliding around. Most people say Yes Please! I've never had someone turn down a grooming service. Of course, if you don't feel comfortable trimming nails or the dog doesn't want you to, I would gently explain the dog had navigation issues while in your home due to longer nails. Maybe point out most vets will trim dog's nails on a drop in basis for little charge.

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Should I say something to a client if I notice a concern about their dog?

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