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Issues booking due to "said" duplicate information?

Tracy M.'s profile image

I can't book for this weekend as it says I have a cell number and email address that are in use by another customer. I'm a transfer http://dogvacay.com customer and notice how nothing transferred as you said it would. How can I book for tomorrow????

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Mary C.'s profile image

Hi Tracy:

I'm sorry you are having difficulties with booking! It seems to me that your account had duplicated in the transfer process...but I could be wrong here. You really need to contact Rover Support to get your account straightened out. You can reach Rover Support at: [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].

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