Hwo do I change my status to available?
My profile seems to be stuck in "away" mode. I am no longer away and can't for the life of me change it to say I'm available. Can you please help me?
My profile seems to be stuck in "away" mode. I am no longer away and can't for the life of me change it to say I'm available. Can you please help me?
I would go ahead and contact Rover Support as Jennifer has mentioned. Rover may have manually set you to away due to your response time being "about a day." It also looks like you've been inactive on Rover for awhile (based on your reviews). You may have to ask them to make your profile visible again, as you may not have the ability to to do so. You can reach them at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team], though I've heard that the wait times to speak to someone is a little high right now due to the merge with DogVacay.