My profile was automatically put on "away" mode due to inactivity on my end. I would like to become active again however I am having a hard time updating my profile so it's not "away" anymore. Please help.
You may have already tried this, but:
On your profile, go to Edit --> Services --> (for each service you offer) Show Options --> you will see "Away Mode" and "Repeat Clients Only". The rest is self-explanatory.
If you have tried this with no luck, call Rover Support and they can fix things for you. Or.... you may want to start there.(Customer Support [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team])