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How to know if a client is sketchy?

Not to sound crazy, but I just made my profile last night and I already had someone message me to see if I could stay the night and dog sit. When I asked what time they used military time and forgot to use a colon? It seemed pretty weird but, he sounded like he had good intentions. But, you just never know. I don't want to sound sexist or anything, but I am no stranger to the typical episode of a young women being lured into some mans home whom she barley knows and then God knows what after that. All of the pictures he had were pretty fuzzy but his profile picture was extremely fuzzy. I am pretty skeptical about this guy and just for future reference, how can you just tell who is sketchy and who isn't? If you meet them, they could just be putting up a front, and then when you get to their house, that's when they getcha. I am not insane I swear, I just really don't feel like being abducted and trapped in someone's basement! I searched on FB, IG, Google, nothing about this guy, and he had a strange name. It was an English name just to clarify, but seemed like it was European so that might explain some of it? Idk, just seems too good to be true. Anyone have any tips on how to find out if a client is legit? And red flags on the fakes?

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When it feels sketchy-it is sketchy. You already have much knowledge in your Rolodex of experience. When you start explaining away the creepy factor, it dishonors your belief in your good judgement. No client is worth that.

4 Answers

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Unfortunately there is no sure fire way to know who is a legitimate client and who is a scammer. Follow your gut, but also recognize that the Rover platform may be confusing for owners, especially those that aren't technologically savvy.

You can host your meet and greets in a public place regardless of the service you're offering. Maybe a dog park, a coffee shop, etc. That way you can get a feel for the person and their dogs before being alone with them.

For house sitting (or drop-ins, or any service in a client's home) many people have a friend or spouse stay in the car out front while they go inside. That gives you (the sitter) an out if you feel uncomfortable or need to end the visit - "I've got to go, my friend is waiting for me in the car". I've also given my boyfriend the name and address of the person I'm meeting, and asked him to call me a set number of minutes into our meeting. That way if I'm uncomfortable I can use the call as an excuse to go (or he'll know by my non-answer that something is wrong).

For boarding (or daycare, or any service in your home) I try to schedule M&Gs when my boyfriend will be home. If he can't be, I again advise him of who/when I'm meeting and to ask him call me if he hasn't heard from me by a set time. I also will leave the front door and windows open (weather permitting!) and close the doors to the bathrooms or bedrooms to make it feel like as 'public' of a space as possible.

If this request doesn't feel right to you, don't feel bad turning it down. But there is no harm in continuing a conversation through the Rover platform to get to know more about it first! If owners request you email them personally, or text their cell phones instead, you are within your rights to insist the conversation stay on Rover (blame Rover and say you have to keep conversations on their site). If the owner would rather have a phone conversation, that's fine too, but I always send a summary of the conversation via the Rover system so it is documented.

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Good advice!

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Just trust your gut. If you feel something off DO NOT go. I had a request recently that was very strange they wanted me to walk their dog for 9 hours. I asked and he said he wanted me to watch it. It was fine until he didn't respond for hours and then I woke up to very weird and confusing messages about someone name Tyler. And then something about "imay already live inflorida" and they sent me the same, one pic of the dog that was on their profile. It immediately alerted some red flags and I reported them to rover, I'm hoping they actually do something. The last thing I want is not only for me but for anyone else just looking to help walk a dog to be in danger.

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Hi Laura, Below are two links to similar questions where multiple answers were given. https://www.rover.com/community/quest... https://www.rover.com/community/quest...

I understand your concerns. Sometimes people rush and don't completely fill out profiles. After contacting sitters, we need to ask the person to complete their profile first (and refer them to Rover support if they need help doing so) , and ask any questions to determine if the booking would be of interest. Also, you can reach out to Rover support and ask if they see anything concerning on their end. It's recommended to meet outside in a publicly visible area, like a sidewalk etc. I'd suggest that you may consider having a friend go with you and wait for about thirty minutes while you meet with the client so you can form an impression... Or tell someone where you're going and all the details, and tell them when you'll check in with them (approx. 30 minutes after arrival) to let them know you're all right. And use Rover to document all of your communications, including meeting times & locations.

Red flags include: people that immediately want to move discussion off of Rover to private email (don't) and people that ask to pay cash outside of Rover (which is a violation resulting in getting banned).

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I've had older clients that immediately gave me their phone number/email because they were just confused by Rover's interface and wanted to keep things simple. So I don't think that's immediately a red flag, sometimes it's just an internet experience gap. It depends/

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I would first try to keep an open mind because for some people, especially older people, Rover can be confusing to use. And sometimes people sound weird in text because it's just not something that's second nature to them. So keep an open mind but I agree with the commenter who said that you should have a friend or family member waiting in the car to give you an out. For this guy, it's very possible that since English is maybe not his first language he's awkward in text.