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"Permanently deactivate sitting service?" Can I reactivate at a later time?

I'm moving to a new apartment where I won't be able to continue sitting in my house. When I go to turn off the service it says "Do you want to permanently deactivate your Dog Boarding service?" and then a few other disclaimers for me to confirm I agree to. I'm currently a renter and my living situation may change in the future and I may be able to restart sitting in my home. But for at least the next year, I will not be sitting in my home.

My questions are: if I turn off dog boarding, will I be able to turn it back on easily? Will I lose the reviews I've accrued? Basically, if I'd like to start boarding again in the future will turning off boarding now create problems later on? Am I better off leaving it set as away?

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3

Sam L.

I called Rover support. In fact, the 'deactivate permanently' simply means not putting the service as away. I was told that my profile would remain intact, and I would be able to reinstate my boarding service easily by just turning it back on. I won't appear in search results and existing clients won't be able to message me, but past stays can message me through the archived or past booking.

Comments

Great information. Thank you for sharing.

Kathleen D.

score:

1

Cari C.

This would be a question for Rover Support to answer. [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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"Permanently deactivate sitting service?" Can I reactivate at a later time?

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