6

Wouldn't it be helpful to list sitters in zip code order?

asked 2017-02-02 13:33:52 -0500

Looking through pages of sitters to find one in my zip code is SO time consuming.

edit edit tags flag offensive close merge delete

Comments

Please contact Rover Support to voice your frustration with their search process. They haven't listened to sitters, but hopefully they'll listen to customers who want to be able to see results for their zipcode only or first.

Karen R.'s profile image Karen R.  ( 2017-02-02 14:54:23 -0500 ) edit

4 Answers

Sort by ยป oldest newest most voted
1
answered 2017-02-04 09:29:41 -0500

It may also depend on the services rover hosts offer, availability And imo who is given priority. It IS frustrating for owners searching and hosts! Please do send your frustration and suggestions to rover! Hopefully "good" changes will come soon. But, as the expression goes: "The squeaky wheel gets the grease." The more hosts and owners that voice their frustrations and suggestions, the less rover can "ignore" us all.

edit flag offensive delete link more
4
answered 2017-02-02 14:26:38 -0500

Yes, I completely agree with you, as do many other pet owners and sitters/walkers. For now, you can only save that time by using the + sign to zoom into the neighborhood area of interest and clicking the box labeled "Update when I move the map" in order to filter the results to a smaller list based on geographical preference.

You may also choose to request this as a future enhancement by contacting support via this web form link, https://support.rover.com/hc/en-us/re... , or calling 888-453-7889.

edit flag offensive delete link more
2
answered 2017-02-03 22:44:29 -0500

SO glad to see an Owner ask this question. When I contacted Rover Support (I'm a Sitter) and asked why location does not have a more important bearing on Search results they acted like I was the only one who ever thought that would be a good idea. But then they HAVE to take that stand cuz they want to control us with the Performance Scores...

edit flag offensive delete link more

Comments

Nope! You are not alone. Rover needs to weed out host accounts that aren't responding, not active but shows accnts active, etc. so the rest of us and owners can find the rest of us.

Kathleen D.'s profile image Kathleen D.  ( 2017-02-04 09:33:13 -0500 ) edit
0
answered 2017-02-05 09:24:42 -0500

Personally I think there should be different ways to sort it. for example distance alphabetical low price to high priced high-priced to low price best rated most reviewed....... that's what every other website in the entire world does.

This is also how I prefer it when I search for a sitter for my own dog

edit flag offensive delete link more

Your Answer

Please start posting anonymously - your entry will be published after you log in or create a new account. This space is reserved only for answers. If you would like to engage in a discussion, please instead post a comment under the question or an answer that you would like to discuss

Add Answer