What if the client wants you stay for an hour or longer on drop in, do you charge extra?

asked 2016-10-05 18:27:36 -0500

Just wondering if a client wants you to stay with their pet for an hour or longer do you charge them more? How does that payment process work?

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I charge $15 for a half hour and additional $10 for the next half hour. So $25 for an hour walk.

Alessandra & Jennifer C.'s profile image Alessandra & Jennifer C.  ( 2016-10-05 18:59:16 -0500 ) edit

Cool thanks! That is what I was thinking. Is there a place to put that information on the additional rate section?

Mallorie S.'s profile image Mallorie S.  ( 2016-10-05 20:20:51 -0500 ) edit

I tell people when they ask. Then i go into modify stay and swich the price.

Alessandra & Jennifer C.'s profile image Alessandra & Jennifer C.  ( 2016-10-09 21:17:32 -0500 ) edit

2 Answers

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answered 2017-08-13 13:13:25 -0500

As stated above, absolutely charge them more! Confirm before booking, be transparent about the extra charge, and get paid for your time.

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answered 2017-08-13 19:02:33 -0500

Another viewpoint is IF this is a regular client with frequent needs and you sometimes have the availability, you could just give the canines the extra time (similar to allowing a grace period over 24 hours when boarding) and let the pet parent know of the time you spent there. - Loyalty relationship building

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