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why dont i get called NEVER

why dont i get called NEVER

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Ive been on http://Rover.com for about a month and have never gotten a request. anyone here ever get a request through this sight? I have had better luck with http://care.com and craigslist. Do they notify by phone or email if you have a request? if i charge a certain price, do they take a percentage?

Hi Risa - Yes, we do get requests. It can be slow getting started while you climb the search rankings and build your client base, but I find we're booked as often as we'd like to be while charging above average prices for our area.

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Hi Linda,

I assume you mean that you aren't getting many requests? I'm taking a look at your profile and I see that there isn't a lot of information provided, and the information that is there is presented very casually, rather than in a professional tone. You may want to find more of a balance between sounding warm and friendly and presenting yourself as a knowledgeable pet professional. You don't want to come off sounding cold or distant, but owners want to know that you're qualified and responsible in addition to knowing that you'll love and pamper their pets.

Additionally, your response rate and response time for requests are both cause for concern. It shows that you've only responded to 50% of your requests and that your average response time is around 1 day. If your response rate is low and the time it takes you to get back to clients is slow, your search ranking will decrease, and owners will be hesitant to contact you, not wanting to waste their time messaging someone who may never get back to them. Clients will often message multiple sitters, and if you get back to them first your chances of booking the stay are much higher than if someone else replies first.

It can take quite a while when you're first starting out to start getting requests. Spend some time refining your profile - make sure you point out any experience you have with dogs and other animals, what makes you a better sitter than others (it sounds like you are home almost all the time, so be sure to make that a big point, since this is great for dogs with behavioral issues like chewing or shredding or dogs with anxiety). I see you have a picture of yourself and a couple of your house/yard, but I've found that a variety of pictures of you, your animals, and things that you do with your dogs will help tell a story to your potential clients about what their dog's stay will be like. Ideally you want clients to look at your site and think "my dogs would love that!" so show them what their dogs can expect with your photos. Take a look at the prices in your area and make sure your rate is lower than average, and when you do get requests, reply to every one as quickly as possible, even if you're unavailable or the dog doesn't seem like a good match. Even if you don't book the stay, responding quickly to every request helps your search ranking, which will help more potential clients see your page. Advertise on craigslist or other classifieds sites in your area (there are links from your Rover dashboard for this), and spread the word among your friends and family. Even if it's someone you know, you can have them book through Rover (you can adjust their price to whatever... (more)

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Hi Linda,

Just did a quick scan of your profile and think maybe you can add a bit more detail. As a person that may be looking for a loving doggie sitter to care for my baby while I am away, I would like to know more about you. I think telling the reader you were bit by a dog is really irrelevant. I also can misread your comments under things you would like to know about the dog before you sit as a bit uncompassionate, especially if I have a smaller dog. Maybe leave that out altogether and stick with the prepopulated option of the type of dogs you will house.

Maybe adding more photos of your resident dogs and more of the environment where they will play. I can't tell if you have a fully fenced in back yard. Also looking at sitters in your area, seems their prices are a little lower and having the backing of more reviews to make you more susceptible of being passed over.

Have you tried listing on craigslist, twitter or facebook? I have purchased postcards and gone to our local pet store and placed them on windshields. Even going to your local vet and asking to leave your post cards would work. Rover also released some nice tag visuals you can select regarding your skills and home which is the first things folks see when clicking on your profile. It's visually appealing and if they like what they see they will continue reading.

Your response rate is very low, if you receive just a general request or question, try to answer as soon as possible to get that rate up. This gives prospective customers a sense of trust you will be responsive.

One other thing I thought of and I see you have a few rover badges, https://www.rover.com/sitter-training/ This link will earn you another:)

Good luck! Rosie