What badges are available and how do I achieve them?

Only do what you feel comfortable doing in terms of accepting dogs outside your preferences. Also, you should be wary of owners who attempt to negotiate deep discounts. As a home-based sitter, you are providing a premium service. Asking for less than what local kennels provide is not only ridiculous but insulting. Explain to the customer that your posted price is not only competitive, but a bargain compared to local kennels. Given that you seem unsure about sitting for a larger dog, I wouldn't make any price concessions if you are seriously considering taking these dogs.

When you make concessions, some customers are going to continue to treat you without the respect you deserve.

Check out this thread about clients who negotiate pricing:

https://www.rover.com/community/quest...

You also asked about badges. The information is described here:

https://support.rover.com/hc/en-us/ar...

I had a lady do this because her dogs are small, and I usually take bigger dogs. she wanted a discount for her 2 dogs under 15 pounds. I explained that my rates are based on the time care and attention I give to each dog regardless of size. Simply put i provide quality care and open my home to other peoples dogs because it is something I love. I told her she is welcome to find a less expensive sitter if it is an issue, but I feel my rates are fair and competitive and in return her pups would be treated with love and given plenty of play time and freedom, rather than the locked box in a standard kennel.

I had this happen to me twice. Both were with new clients who turned out to be very wealthy. They were able afford it but were simply taking advantage of someone who is too nice at times. I like to help my clients out when I can, especially if they're going through a tough time. But both times the owners ended up causing more stress than what it was worth. I left those jobs, having given my all to care for those dogs, feeling exhausted mentally and physically, feeling worthless and feeling like I was no good. All because these clients were people who would take advantage of any kindness, who would expect perfection, and just so happened to have neighbors report me to the HOA simply because they knew the owners were out of town. Their claims were false, and there wasn't anything I could do about it other than share my side.

I would suggest either keeping your prices the same, especially since you are already compromising to meet their needs with their large dog, or offering the $20 off coupon that Rover gives to first time Rover clients. But don't allow them to disrespect you by taking advantage of you. You deserve to be treated with respect and anyone who doesn't will honestly be too much trouble. No matter how great their dogs are, if the owners are disrespectful and pushy, it's not worth it.

I agree that you should Charge what ever you would normally charge. Yes boarding 3 dogs is expensive, but they should of planned for that. I would just be polite but firm and like others said offer the 20$ off code if this is their first time with Rover. Some people just like to haggle to see what they can get, I have had customers try and haggle with me, then look for other sitters and come back when they realize they cannot get a better deal and will pay my full prices. Good luck.

I agree with the other sitters in making sure that you are getting paid for the quality of care. Yes they could find someone cheaper but its the quality of care that they are paying for. Knowing that their pets are going to be well cared for, loved, and in good hands. The other thing I wanted to point out is that yes it may seem like a lot of money but you have to realize that she has 3 dogs. Dogs are expensive and especially when you have 3 of them yes it its costly. The owner should be use to everything for her dogs to be expensive with 3 dogs- weather it is food, toy, vet bills. the owner should be use to the expense of 3 dogs. Best of Luck!

I am new to Rover, and on the customer side as opposed to being a sitter. It would have never dawned on me to haggle the price. That is the great thing about Rover - we can find a sitter in our price range. While I appreciate the odd-deal every now and then. a rounding down after a long-established relationship, I would discourage you from starting the relationship that way. It becomes an expectation. Good luck!