score:
0

It says on my dashboard that a review has been left for a recent stay, but I cannot find it and nothing has been posted to my profile-how do I find it?

It says on my dashboard that a review has been left for a recent stay, but I cannot find it and nothing has been posted to my profile-how do I find it? By the listing it says reviewed with a check mark.

1 Answer

Sort by ยป oldest newest most voted
score:
1

If a client left a review, but did not leave any comments to go along with it, it will still add to the "total reviews" listed on your profile. But it will not show their review on the individual reviews.

If you have ten reviews, and then I leave you five stars (but don't write anything in the comments box), you'll now have 11 reviews. But you won't be able to see my review listed on your profile. The only ones that show up are the ones that have a comment to read.

If you setup your account to receive emails when you get a review, Rover will let you know each time you get a five star review (even if they left no comments) and who it was from. That's how I keep track of which clients leave reviews, even though they don't show up on my profile individually.