Do any of you have phone conversations with potential clients?

I rarely have much phone contact and when I do I use the Rover assigned number, so I don't recall seeing those messages as I generally prefer to use the messaging system, which helps if I need to review something again, and when I've called upon Rover support, has been helpful as they can also view the messages for specific information that is relevant to issues that occasionally arise.

However, I understand that a lot of the messages we receive are automated for everyone every time, regardless of experience level/frequency of bookings, and seeing the messages (such as tips on feeding).

I very rarely have phone contact with potential clients. I will give them my cell phone number when confirming a M&G, in case they get lost or need to reschedule. Other than that, all communication is done via the rover messaging system. That way, all information is available in one place.

I forget about the rover assigned phone number - I may start giving out that one instead of my personal number, just for safety reasons since I live alone.