How do you set up a meet and greet/communicate with difficult owners?
What does your process for setting up a meet and greet look like? I've had my fair share of experiences with various owners. They all seem to go really well prior to meeting in person and then while I'm at the owners' house first meeting the dogs. I feel like most people are relatively open and honest when they first contact you with information about their pets, what their expectations are for the stay, and what they're looking for in a sitter since they are going to trust you watching their pets and stay in their home.
Have you ever gotten contacted by an owner that makes it really difficult to get information from them ahead of time? I'm currently talking to someone that just wants to set up a meet and greet, doesn't want to book anything as of now (which is fine), and is giving me almost nothing to work with. Their profile has minmal information. Instead of discussing their dog and other various details, they want to talk in person or over the phone. I'm very adverse to giving out my phone number before booking a stay and doing a meet and greet without having an idea of what the person wants from me. I understand that it's difficult for some people to communicate via text or email or that it's easier to just talk it out. I'm willing to be flexible to a certain extent, but this whole situation is frustrating and somewhat weird. By the way, this is also not the first time they've tried connecting with me over the course of the past year with every request being almost exactly the same. Am I being unreasonable if I tell this owner that I'm sorry but I can't help them even though I've been communicating with them?